Shipping policy
Processing Time
Orders are processed within 2–5 business days. As each item is handcrafted, some pieces may require additional preparation time — you'll be notified if this applies.
Shipping Times
We ship across Europe. Estimated delivery: 7–15 business days, depending on destination.
Packaging
Every model ship ships in a custom-fitted crate or box with internal padding and shock-absorbing supports, designed specifically to protect handcrafted wooden pieces during transit.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order size.
Tracking
You'll receive a tracking number by email once your order ships.